Beware The Email Onslaught When Signing Up For GoFobo [Consumer]

by on January 26, 2012

in consumer

Consumer Bits on Brusimm 200w logo, [Consumer News, advice and reviews]A Consumer Awareness piece….

I received an unwanted email the other day about the movie, The Grey, starring Liam Neeson. It’s not that I am not interested in either the movie or the actor, but rather, it was the persistent source where I received the email from that aggravated the living (your favorite expletive goes here.) out of me.

The other day I was given an opportunity to attend a free movie screening… I’m not quite sure how I got this offer, but to be able to have a chance to get these tickets I had to sign up at ‘http://www.gofobo.com

Sure, great, no problem…

If you value the sanity of your email inbox, DON’T ****ING DO IT!

I signed up and then found out there were no more tickets available for what got me to the site. OK, whatever.

But before the day was up, I lost count at how many emails I received from the website regarding various “conversations.”

Mind you… all I did was sign up. I didn’t go clicking on any conversation, no BB “discussion” or anything. They just started piling updates into my inbox.

So thinking, like almost any other service one signs up for, I logged back in and looked for my communications options. I found the options and and unchecked all email options, and checked the box that said remove from all discussions.

There… I was done and now I can move forward .

NOT!

Some new threads (I’m guessing) popped up on the site and I was happily apprised of these threads.

Now, I’m getting aggravated.

Not only is the interface to customize your account a bit convoluted, I could not find anywhere on the site where I can cancel my account.

Wow… seriously?

It turns out, with enough digging… no wait, scratch that. I had to go outside the website and do a Google search to find out that there’s no ‘cancel account’ option anywhere on the site. You have to contact them through their “contact us” page and request the option to cancel your account.

So a few days and 24 emails later, (regardless of what communications option I have chosen), I’m going to try this new avenue because to be honest, I already get enough emails and to add to my collection of emails with more, about subjects I’m not even interested in just rubs me the wrong way.

Suggestions for Dealing With GoFobo

If you must try this curious service that says they provide free movie screenings, here are my thoughts:

One: don’t.

Two: If you only have one email account, I’d set up a rule that stuffs the emails in some protected or out of the way folder. (Like the trash!)

Three: Set up an alternate email account that you can use to sign up for contests and crap like this… Then it won’t matter how much email you get… maybe. Then again, your alternate email account will get overwhelmed with GoFobo updates and it might be a moot point if it crowds out your other email content, taking us back to suggestion Two!

=

Thus ends another consumer alert!



{ 13 comments… read them below or add one }

Sandy November 16, 2013 at 4:54 pm

Be assured that GoFoBo is still engaging in seriously overbooking audiences.
They don’t really care about how many people they inconvenience with this practice – it costs them NOTHING to waste your time and gas money – they are only interested in collecting their fees for filling the seats. Many, many (somewhere around 150 AFTER another screening company “poached” from our line – they actually told us we would not get in even before the staff for our line bothered to) were turned away from a screening of Gravity a few weeks ago. We were there well in advance as recommended. There was even a family of 4 in line in front of us that had “won passes” from a radio station. The husband had taken a 1/2 day off from work to take his family, only to be turned away. After this I actually emailed GoFoBo asking why it was necessary to abuse people by overbooking to that extent. I’m still waiting for an answer.

Larry Smith January 4, 2013 at 3:13 am

Shame on GoFoBo.com. My brother and I tried to attend a screening of “A Haunted House” this evening in Hollywood. We got in line at 6 p.m. for a 7:30 p.m. screening. We ended up waiting in line for two whole hours and not once did a GoFoBo staff member or anyone else come tell us that we might not get in to see the film.

At around 8 p.m. those of us left in line started walking toward the theater. The line disintegrated because no staffer was keeping it in order. It wasn’t until all of us in line — and there were literally HUNDREDS of us — entered the theater that someone bothered to tell us that the screening was full.

How can they do that to people? Seriously? I can understand overbooking a little but GoFoBo.com knowingly gave out HUNDREDS of tickets that were never going to be honored. And hearing them respond that “having a ticket does not guarantee admission” over and over to the hundreds of people asking what happened was not a fair response. They showed only contempt to their audience and made it clear that they really don’t care how they treat them and are only beholden to the studios who hire them to fill screenings.

I have been to screenings run by several other firms in Los Angeles and have never been treated with such contempt before. And this isn’t the first time such a thing has happened with GoFoBo.

I hope every other of the hundreds of people who were also turned away tonight warns their friends about this company’s deceptive and abusive tactics.

Bruce Simmons February 14, 2012 at 4:43 pm

This site is an independent website reporting the consumer experience. You need to go to Fobo and follow the directions on how to get your account deactivated…

chris February 14, 2012 at 3:41 pm

Will you please delete my account. i don’t want it, i receive around 20 e-mails a day and I am getting tired of it. my user name is .

Bruce Simmons February 6, 2012 at 5:07 pm

Thanks for your time in this Chris… appreciate it.

Chris February 6, 2012 at 1:03 pm

Your account has been deleted.

Bruce Simmons February 6, 2012 at 1:00 pm

I’ll try to get one out today… but would it shock you to see my account name to be Brusimm, with my B as an avatar??? LOL. Thanks Chris.

Chris February 6, 2012 at 11:03 am

Sorry again, Bruce. Can you email me your user name? I’m at chris at gofobo dot com

I’ll go ahead and delete your account.

Bruce Simmons February 4, 2012 at 10:26 am

I think it’s time I took Chris up on his offer to kill my account. I’m saying that because I have received yet another update email from GOFOBO. Amazing at the amount of noise I get from an account that I supposedly have my email updates turned off on. -Bruce

Chris January 27, 2012 at 12:25 pm

Hi Bruce,

We’re sorry to hear you had a negative experience with your initial foray into gofobo. We’re currently looking into why a new user would receive so many emails, especially after they opted out of receiving any emails outside of ones related to the screening they registered for.

We hope you’ll stick around and attend screenings in the future, but if you’d still like to delete your account I can do so.

Regards,

Chris @ gofobo

Bruce Simmons January 26, 2012 at 10:50 pm

Well, yes, that’s one fairly common option, though I do try to keep this website family friendly damnit!!! LOL.

jjfs85 January 26, 2012 at 4:01 pm

Also! Here’s a tip when signing up for “free” stuff on the interwubs. If you have gmail, so that’d be EVERYONE, all you have to do is add a tag to the email address you give them.

What the hell do you mean, jjfs85!? I’ll tell you. Let’s say your email address is randomuser@gmail.com and you want to sign up for a “free” ipad offer from some seedy website like myipad4free.com (yes, it’s a real site) but you want to avoid the spamming that will inevitably ensue. Give them the address randomuser+spam@gmail.com. The emails will still go to your inbox BUT now you can setup a nice easy filter that’ll auto-s[expletive removed]can anything sent with “+spam” in the header’s “to” field. You can use any tag, not just “+spam”. You could use “+idiot” or “+brusimm” or whatever. It’s really useful.

Alternatively and more easily, you can sign up for a new gmail address JUST for spammy stuff and then never check it again (unless you want to).

jjfs85 January 26, 2012 at 3:51 pm

My favorite expletive is “s[expletive removed]”.

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