I logged in SiriusXM (I thought) and was presented with all kinds of options.
First thing I noticed was that the old email address was an AOL account. Gads. I still have that account, but I don’t log in but once in a blue moon. (It has over 300 emails in the inbox… and I don’t get email there!*) But when I went to change my email address, they have a hard limit to the number of characters I can put in there and I could not put in the email address I wanted to. Seriously, in this day and age?
Once I resolved that I would have to use another, shorter email address, it was accepted. (The fist one was not that long actually).
But when I hit the button to change my settings, the site logged me out, saying I had asked to be logged out.
So then I went back in. Remember, I’m trying to add radio to my account.
But when I go to add it, it brings up a pop-up that asks me to sign in. I TRY to sign in, but it does not recognize my login that I just used.
Plus, doing this, logged me out again. It’s like every time I fart, I’m getting logged out. Grr.
I tried to log into the “Manage Your Account” page. It brings up a page where I could change my email address, and a sub-section for managing my account. But all that does is refresh the window and it’s asking me to login.
Great… so now I go to find out what’s up, but they want a radio ESN or SID… Um, not in the house gang. SO that’s not happening today.
You know what SiriusXM, I don’t have time right now to add a new service so I can pay you more per month. I’ll have to come back later when I’m not so busy because I’ve already blown enough time on this fail of a mission today!
That’s what I call a bummer of a consumer experience.
(*Ever have one of those friends who do nothing but forward things to you? Yep, I have a few of them. In the last six weeks, they’ve accounted for 400 (on top of the 300 emails I already had in my basic inbox) forwards from them. Wow!)