SiriusXM Rate Increase Coming in 2012 [Consumer]

by on November 9, 2011

in consumer

SIRIUSXM logo

Today the news went out to subscribers of SiriusXm that they will be raising their subscriber rates from anywhere from $1 to $1.54.  This rate increase will be applied to most SiriusXM audio packages.

Customers will see this rate increase in their first bill that they get in 2012.

In the same announcement, SiriusXM also suggested other ways to absorb the cost of the rate increase, which inlcudes saving on invoice fees by changing to credit or debit card billing.  Think about swapping over to an annual plan or snagging their All Access package which includes the satellite radio reception and streaming to your computer, smartphone or other mobile device.

If you are thinking of swapping to another package, take a close look at the content you are interested in.

A while back I was looking at the idea of the All Access package because I wanted to get a few things over the streaming channel.  It would have meant paying a bit more, but I was considering it.  The reason I was considering it was to be able to get to Howard Stern wherever I am.  But to get Howard meant additional fees above and beyond the extra fees.

Plus, it looked like I would have had to spring for a new radio to boot.

It all seemed like it was rigged to drag as much money out of me that was possible, so I digressed and stayed with what I had.

So be cautious and make a smart choice before charging into the arena of new options.  Do your research.

Below is the announcement to SiriusXM customers:

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Dear Valued Subscriber,

I would like to thank you for being a subscriber and for your continued support. As the Chief Executive Officer of SiriusXM, I spend much of my time focused on satellites, programming and employees, which are all very important, but nothing is more important to me than our subscribers. I understand that the primary reason you subscribe to SiriusXM is the unparalleled choice we offer, and since launching over a decade ago, we have continuously expanded the variety and quality of the programming we provide.

And the best is yet to come. We are building an exciting future that includes even more channels, greater diversity, exclusive subscriber benefits and more flexibility in the ways you can listen to SiriusXM.

I hope you understand that to continue bringing this unbeatable listening experience to our subscribers, there will be a modest rate increase of $1.00 to $1.54 per month — about 5 cents a day or less — on most SiriusXM audio packages. This increase will take effect on your next renewal date that occurs on or after January 1, 2012.

Because we know this increase comes during challenging economic times, we have provided some options below that you may want to consider, including several ways you could save:

—      Keep what you have now, and your SiriusXM package will continue to offer you incredible value, with channels and channels of commercial-free music, plus sports, news, talk, entertainment and more — all in one place.

—      If you’re paying invoice fees, save $2.00 per billing cycle simply by changing to credit or debit card billing. It’s far more convenient and a great way to save.

—      Take advantage of our Annual Plan discounts, which are available on most SiriusXM packages and offer you better value because they include a month free (you pay for 11, you get 12). If you switch to an Annual Plan before January 1, 2012, you’ll be billed at the current rates for your first year. Installment billing is available for most Annual Plans.

—      Consider upgrading to our All Access package, which gives you all the channels available for your radio, plus access to SiriusXM programming on your computer, smartphone or other mobile device, for a great bundled price. It is our best value.

As we continue to add exciting new content and find more ways for you to enjoy our programming, we will work hard to control costs and create efficiencies to ensure SiriusXM continues to be the best value for your entertainment dollar.

On behalf of everyone at SiriusXM, thank you for your support.

Sincerely,

Mel Karmazin

Some Sirius radios may not be compatible with the All Access package. Please see below for more information about the price change effective January 1, 2012.

Monthly rates as of January 1, 2012.

SiriusXM Radio Rate Increase for 2012

*Rate shown is the effective monthly rate, before applicable taxes and fees.

ADDITIONAL INFORMATION

—      The price of the All Access package for primary radios is $199 per year and is not affected by the price increase. The All Access package rate for additional radios will increase by the equivalent of less than 44¢ per month, to $159 per year.

—      The rate for SiriusXM Internet Radio, when purchased without a linked satellite radio subscription, will increase by $1.54 per paid month to $14.49 for the first subscription, and by $1.00 per month, to $9.99, for additional SiriusXM Internet Radio subscriptions on the same account.

—      The monthly base rate for A La Carte packages will increase by $1.00 per month.

—      The rates for Traffic, Weather, Travel Link™ and Backseat TV are not affected by the price increase.

—      The rates for Mostly Music and News, Sports & Talk will not change.

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{ 3 comments… read them below or add one }

Name March 10, 2012 at 3:07 am

Just had my XM bill increase (yet again; without prior notification) from $46 to $51 !!! That is illegal to charge customer’s card more without even notifying them in advance and asking for their approval first!!!!

Bruce Simmons January 3, 2012 at 3:33 pm

Try this customer support # for SIRIUS XM: 1-866-635-2349

Betty Ann Sutton January 3, 2012 at 3:30 pm

Sir….
I have been trying for over one and 1/2 hours to reach a person to cancel my Sirius xm radio account. Each time I get transferred to the cancellation department…when they answer….they say…I will transfer you to the cancellation department???? What’s this…..I am sure if I was going to sign up for the first time everyone would be glad to take my order. I have spoken to 4-5 people…one being Kaya Garcia…who transferred me again to the cancellation dept and I held on for over another 20 minutes….Then I called this number…877-253-3888. It was on my credit card bill…spoke to Moody. I requested to speak to a supervisor and after a few more minutes, I again went on to hold. Is there someone who I can talk to that won’t transfer me again and again….very bad for business….When I am charged on my Credit Card, I will immediately dispute this charge. I would greatly appreciate anyone’s help in this matter.
Thank you,
Betty Ann Sutton
{phone # removed by editor}

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