consumer experience


I don’t know about you but I am very slowly getting tired of Facebook, the antics they pull with your feed and the things they allow to happen in and around your own account. From security settings of other users impacting my own feed, to memes that trick you into commenting or sharing, to FB making it so everyone can see everything you post and like. If you think about it, if everything you saw posted on FB was an email from a friend, would you only reply with an emoticon or a big thumb? Or would you actually engage in conversation? Then again, this is the era of Twitter, where 140 characters very well seems to be our digestible tolerance on the web these days. No one wants to commit any time to things any more.

Facebook… You used to be able to log in, look around, say hi to folks here and there, post a few things to your feed or your page ( or to pages, if you run pages) and the like. But of late, it’s become more the chore to log in and navigate the bullshit that is Facebook.

Facebook is a communication tool, laced with so much advertising and marketing lures that it has over 1 billion users daily, and it makes about $35 million a day off these various practices. And here I thought Pokemon Go’s million a day was good money for an app!!!

If you step back and look at it, we step right in it with everything that goes on within Facebook, and the other day, I had some inspiration, stepped back to look at what I was doing on or with FB and made a choice, for now, to step away from my personal feed.

FB lures users into a kind of “see me” mentality, as we get carried away or lured by the psych of FB. If you think about it, users get baited into reposting and responding to memes or “digital dares,” that “test your knowledge.” Users get baited with “National Enquirer-like” headlines that are open questions or unfinished sentences. And we’re sucked in by these social media distractions and tricks. And OMG, have you seen the crap they call “math” these days in the FB memes?

And as we post about our day-to-day lives, users also find themselves empowered by the likes and comments of our digital friends. Or, become digitally empowered.

When you dwell on it, to some degree, posting is like writing letters to friends to let them know how we’re doing. Every day. But then why don’t we just fire up the email app, put in a few dozen email addresses, (or in some cases, about a thousand emails) then start going on and on about what we did today, with pictures!!!??? And send that instead. And do that every day!

Facebook can be a very useful communication tool. It’s like live email.

[click to continue reading…]


SAMSUNG Update Changed Settings

January 17, 2017

My wife and I own Samsung S6 smartphones. We’re not unhappy with them, but they do have their quirks. But nothing you can’t usually get past. Like for instance, the HORRIBLE Samsung spell checking mechanism. It changes words it does not need to or makes “fixes” that aren’t needed. Here are some classic Samsung spell […]

Read the full article →

SILHOUETTE Eyewear, A User’s Perspective

January 16, 2017

This is an open letter to Silhouette Eyewear and something consumers should be aware of. – I have a pair of Silhouette titanium rimless glasses. They’re probably the lightest pair of glasses on the market. For me that’s important because glasses tend to slide off my face but they stay put nicely. Theyhave been incredibly […]

Read the full article →

How My SILHOUETTE Eyeglasses Disappointed Me

December 22, 2015

This is a quickie retelling of my consumer experience that I am going through at this moment: Three years ago I obtained my second set of Silhouette eyeglasses from Avant Optometry in Menlo Park. My co-pay alone cost me a pretty penny because these were pretty pricey at Avant. But they are so light you […]

Read the full article →

Google Maps vs Google Owned WAZE, Which One is For You?

September 26, 2015

Have you ever wondered whether you should use Google Maps or Waze? Between the two apps, both owned by Google, it is six of one, half dozen of the other. You can’t go wrong with either app. There are a few minor differences, and if you’re an Android user, you already have Maps on your […]

Read the full article →

Review: MR PICKLES in Morgan Hill, (And Get A Free Sub?)

May 26, 2015

This weekend I had hit up Morgan Hill‘s two latest food attractions that opened… MOD Pizza, and Mr. Pickles Sandwich Shop. My first thought is that a sandwich shop is a sandwich shop is a sandwich shop. Right? Well, maybe and maybe not. For one thing, Mr. Pickles is located at 1049 Cochrane Road, Suite […]

Read the full article →

Review: MOD PIZZA in Morgan Hill

May 23, 2015

MOD Pizza just opened in Morgan Hill, CA, on Friday, 5-22-15, located on Cochrane just east of the 101, in the Chili’s/Target/PetCo shopping mall (1031 Cochrane Rd.). We had dropped by on opening night at dinner time, but the place was crazy crowded, in a good way. It was an amazingly festive atmosphere and despite […]

Read the full article →

Does BIG 5 SPORTING GOODS Use Deceptive Price Tag Tactics?

April 23, 2015

There is an update (4-24-15) to this event appended to this tale of angst, and the problem was resolved. This is a tale of what seemed like a “curious” experience with my local Big 5 Sporting Goods store and what seemed like questionable labeling tactics with their merchandise. It pretty much ruined my day with […]

Read the full article →

Pro Tec Disappoints: The Tale of the Lost Knee Cap & Iffy Customer Support

December 29, 2012

Some time back, I had purchased a pair of Pro Tec Gel Force knee support sleeves. This was in July of 2012 and this is my updated consumer experience with those knee braces. As far as I am was concerned, they’ve been one of the best knee supports I’ve ever used/worn. I was impressed with […]

Read the full article →

Hey! Precision Automotive in Palo Alto Does It Again (Kudos)

November 30, 2012

This is a tale (service review) of how Precision Automotive Service in Palo Alto, CA on The Peninsula, comes to the rescue once again, with a smart approach and the least pain to my wallet! (I know this will only apply to my local readers, but this is important enough because it’s hard to find […]

Read the full article →

The Slowest Tailor In Menlo Park – A Service Review

October 24, 2012

A consumer experience review of tailor Bob Stankovic, in Menlo Park. The other day my wife and I needed some repairs done to a few clothing items. She, a nice Nike windbreaker with a zipper problem. (It’s odd how we tend to run into zipper issues with Nike products, but this is not the first […]

Read the full article →

Le Boulanger Bakery in Menlo Park: My Bad Experience & (Starbucks Did What?) [Consumer]

July 24, 2012

It’s become my belief that Le Boulanger Bakery in Menlo Park, though it has wonderful offerings in both bakery and dining affairs, is completely not prepared to handle itself as a food service oriented establishment. They don’t just mishandle special requests, they do it with terrible attitude. This is one consumers experience with the establishment… […]

Read the full article →

My Interesting Experience at Cafe Del Sol in Menlo Park [Consumer]

July 17, 2012

I’ve been walking past Cafe Del Sol in Menlo Park for years and today, I finally got a chance to check it out when we took a co-worker there for a farewell lunch. We went in and we had a very fascinating and confusing consumer experience at the Mexican restaurant. First up, the food was […]

Read the full article →

TITLE NINE Gives The Customer an Awesome Consumer Experience

January 16, 2012

After visiting a TITLE NINE store in Palo Alto, CA, I had such a good experience that I felt compelled to write up this consumer experience review…

Read the full article →

SONY Blu-ray Disc Player: Initial Consumer Product Review Observations

December 24, 2011

This is an initial set of observations and a consumer product review of my shopping experience for the SONY Blu-ray Disc Player, model BDP-S480. Is it working for me?

Read the full article →

Consumer Product Review: Sony Bravia LED TV

December 17, 2011

This Consumer Product Review about my Sony Bravia LED TV is not a technical, behind-the-scenes, what’s in the guts, kind of review I’m just an average-Joe, telling you like it is.

Read the full article →

The Tale of Two Mechanics and Why I Love ‘Precision Automotive’ in Palo Alto

July 13, 2011

The Tale of Two Mechanics and Why I Love ‘Precision Automotive’ in Palo Alto

Read the full article →

My Consumer “Experience” with PG&E On The Peninsula

April 22, 2011

My Consumer “Experience” with PG&E On The Peninsula

Read the full article →